By ordering from ScooterMotion.com you are argreeing to the following terms and conditions:
We are an Authorized Reseller of the SEA-DOO® Seascooter and BladeFish line of Water Scooters. We do not manufacture the SEA-DOO® Seascooter and Bladefish waterscooter. All warranties are covered by the manufacturer.
ScooterMotion.com website, is privately owned, and is not affiliated with Bladefish, SEA-DOO®, BRP®, Bombardier or it’s affiliates. The terms Bladefish, SEA-DOO® Seascooter, SEA-DOO®, BRP®, GTI® are used for descriptive purposes only and in no way infers that we manufacture any part or accessory sold on this site.
All SEA-DOO®, GTI® and BRP® logos and related merchandise names are trademarks of Bombardier Recreational Products Inc. or its affiliates. For more information about SEA-DOO®, GTI® and BRP® please visit the manufacture's website at sea-doo.com.
All international customers please email us before purchasing.
Shipping cost must be manually calculated and addresses must be verified.
*Free Shipping on Sea Doo Seascooter water scooters applies only to continental United States orders. All international orders, orders from Hawaii, Puerto Rico and other outlying US territories must contact us first to calculate the shipping charges.
International Customers: Import duties, etc. are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.
Website Errors and Omissions
We make every effort to ensure the accuracy of the information published on our website. However, the documents and web pages on this site may contain technical inaccuracies or typographical and pricing errors. All such documents and web pages are provided "as is" without warranty of any kind.
Please, No Post Office Boxes for UPS orders.
The ultimate "order stopper". This is because UPS (our primary shipper) will NOT ship to a P.O. box. They will ship to a "rural route" box. If you put P.O. Box you might as well add a week to your delivery while we track you down again for another viable address.
Most smaller items will be shipped via USPS, but larger items such as Scooterers are generally shipped via UPS. If you want us to ship to a PO Box or via USPS, please keep in mind that you will be invoiced for the additional costs for use to use this service prior to your order being shipped.
Please don't bother ordering "Next Day Air" on Thursday
When you order Next Day Air on Thursday, the order usually packs and ships on Friday morning as mentioned above, and so the "Next (business) Day" is then actually Monday. Unless you asked for Saturday Delivery.
Please Don't Throw Away Your Ordered Items
Just be careful folks. This is a true story. A normal person (just like me and you) received their order. They forgot that they ordered three items. They took two of the more obvious items out of the package. Threw away the third item, and the box. Please be careful as some of our items are kind of small and if you're not careful, could be overlooked.
Don't let your stuff get stolen.
This has not happened twice. The first time we paid for it, the second time we were "on to the gig". UPS reports the package as "delivered" but the customer is saying it was stolen from their home, and for some reason we should pay for that. Once UPS shows "delivered" the package is yours. If you'd prefer having the package sent "signature required" we can do this for free. Just let us know when you order.
Broken or damaged items.
Before ten days, we will fix whatever's wrong. After ten days, it's just a shame. This is UPS's stated policy, so it has to be ours, too. They have to fix what they break, and they will not do this for us after ten days, so we cannot do this for you. Unpack those items right away and check them out.
Modifying or adding to your order later.
Sometimes this is possible, but normally it's not. The orders go out fast. You'll have to originate a new order, complete with shipping charges. Still, it never hurts to email us and see what can be done.
Note to our customers:
Folks, since 9-11 a lot of shippers like UPS have been getting pretty bogged down. One of our customers writes to us about the difference he experienced between our US Postal and UPS shipping: "...My Seascooter Battery was shipped on the same date via the USPS and arrived on Monday 3 days later, but the Sea Doo Seascooter that you shipped via UPS arrived 11 days later on June 17th...It seems a little ridiculous for UPS to take 11 days to deliver when they [UPS] used to advertise how fast they could deliver." Sincerely, ~ Roy Jones.
Our shipping department is in California.
This matters when you consider the geography. Orders from states adjacent to this state will get to you faster and orders to New York will take a lot longer.
Questions ABOUT orders, asked WITH orders.
If you ask a question about an order, WHEN you place it, the question will be answered BEFORE the order is shipped. This means we will track you down by phone, fax or email, and answer your question and THEN ship the order. See the potential for delays? We absolutely don't mind questions. But please make sure you understand the impact of asking a question with your order form or in the shopping cart.
What about overnight delivery?
Overnight and second and third day shipping is available for an additional shipping charge. Please bear in mind that it may take a day or more for the shipping warehouse to ship the products from the warehouse in the first place.
Please email us at email@example.com with questions about shipping options.
What if I need warranty service?
All of our suppliers and manufactures hold to the strictest standards of quality control, and all of our products are fully warranted by the manufacturer.
If by chance you receive a product which is defective, the manufacturer's warranty information and service address will be clearly marked on or in the package you receive.
If your product is damaged in shipping, the issue can quickly be resolved by notifying the shipping company. If you ever have questions not answered by the manufacturer or by the shipping company, please contact us at firstname.lastname@example.org
What if I want to return something?
All Items are considered special ordered and because of this can not be returned unless there was a mistake made by us. If there are any problems with the Sea Doo Seascooter or Bladefish, such as it is damged, defective or not working, the manufacturer can fix or replace it for you under warranty. This information is available with the documents included with your water scooter.
Because our suppliers policies all warranty exchanges and repiars must be done by the customer. They will not except returns from their retialers.
Refusal of Delivery
If a package is refused for delivery, the customer will be responsible for actual shipping charges incurred by scootermotion.com and or its affiliates. Once we receive the package, we will issue a credit to the original credit card for the purchase price less the actual cost of shipping the package to you.
This shipping charge will apply even if you were not originally charged shipping under a free shipping promotion. Also there will be a 15% restocking fee.
The purpose of this is to defray unnecessary shipping costs and the cost of processing the order and processing the return.
How safe is my credit card information?
When you buy from ScooterMotion.com website, your credit card purchase is processed in real time through PayPal, by secure eCommerce servers. Then your order is encrypted with PGP before being sent to us. Your credit card information couldn't be safer!
All international orders, orders from Hawaii, Puerto Rico and other outlying US territories must contact us first to calculate the shipping charges. Our shopping cart is setup for flat rate shipping, so you will not be charged the correct amount and we must send you an invoice to cover the shipping.
These are never necessary. These cost the vendor (that's us) twenty five bucks plus the lost inventory. OUCH! We feel litigious about these if we can prove to our credit services that we complied 100% with our commitments to you.
If we did NOT fulfill our obligations, you will find that we are always fair and more than happy to issue a refund (in full or in part) depending upon the circumstances. We admit it: WE OCCASIONALLY MESS UP. When we do, we customarily use refunds or free items to fix things. Most people are happy with this.
Chargebacks, on the other hand are a hostile move and if we haven't messed up and we can prove it, we'll "play it to the bone" with merchant services.